The President, Major General Muhammadu Buhari (retd.), on Thursday, directed service providers to fully disclose relevant information concerning the consumption of their products and compensate dissatisfied consumers as proper redress for their complaints.
Senior Special Assistant to the President on Media and Publicity, Garba Shehu, disclosed this in a statement he signed on Thursday titled, ‘Providers of substandard fuel must be held accountable, directs President Buhari’.
The Minister of Petroleum Resources, Timipre Sylva, had hinted that the government would look into possible compensation for Nigerians whose automobiles had been damaged by the contaminated fuel.
According to Shehu’s statement on Thursday, the President “has ordered that producers and providers of consumable products be held accountable for substandard services and or products sold by them.
“The President has also given directives to the relevant government agencies to take every step in line with the laws of the country to ensure the respect and protection of consumers against market abuses and social injustices.”
Reacting to the petroleum product shortages linked to the inadvertent supply of products of foreign origin into the Nigerian market, Buhari said the protection of consumer interests is his regime’s priority, and it is, therefore, ready to take all necessary measures to protect consumers from hazardous products, loss or injuries from the consumption of substandard goods.
The President directed that in line with the law, “service providers must make full disclosure of relevant information with respect to the consumption of their products and that dissatisfied consumers are entitled to a proper redress of their complaints.”
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