Giving an insight into how ogbcopiers became a household name in a few months after its establishment, Ogbuonye, an alumnus of Federal Polytechnic Oko, Anambra State, said: “Most companies are not able to purchase bigger machines, so we break their payment down into instalment.”
He further added: “There are fake printing toners (inks) in circulation, especially for printing machines like Konica, Xerox, Sharp, Kyocera and shopping mode HP. What we have done is to ensure that our customers get the original supply from us. That way, their machines are protected.”
Continuing, he said: “We buy from direct suppliers and we make sure we check the whole description. We also make sure we get samples and test run them first before bringing such items into the country.”
Prices, he told the participants, are often an indication of fake printing equipment and consumables.
“Cheaper prices are often telltales of counterfeit products; it’s something we check while trying to get the right products,” he said. Probed for marketing secrets that made OGB Copiers a market leader.
When asked how he handles clients complaints he said with the help of our technical engineers and follow up team they are all on there toes Ready to attend to client complains.
He also stated that there engineers are well trained and equipped and they also have the ability to travel to the rural areas also to attend to client complains.
