KEDCO’s Managing Director and Chief Executive Officer, Alhaji Ahmed Dangana, who made the disclosure to newsmen during the company’s ongoing retreat in Kano, said June last year, it recorded 42 per cent market remittance, adding that as at January, it had increased to over 58 per cent.
He said, “We can do better, as our target is to increase market remittance to over 70 per cent by the end of 2023.
“The focus for us is on power supply by giving ourselves a commitment of improved power supply. Some of the few initiatives that we have carried out are our transformers, I think over the last few months we have been able to repair about 250 transformers across our franchise areas, which I think is quite impressive but we can do better.
“What we are going to do within the next 90 days is to fix all transformers that are within our network areas and keep them running for all our customers to enjoy our services. When you look at our network, we have been able to make sure that our services are more reliable, and we reduce our outages.
“Now, if you look at our investment plan, I think for the next 18 months, there is over N18 billion planned on our network through various initiatives from various funding sources. With this, we are sure that our customers will enjoy better services.”
Furthermore, the CEO assured that the company will continue doing what it has been doing in the last six months, focusing on fairer billing.
He emphasised that the company will ensure that whatever a customer is billed is actually what they consumed, assuring that this will be fulfilled, as result of metering, making sure that most of the energy that the company is distributing to its numerous customers is for a more economic dispatch approach.
In his remarks on the occasion, the Chief Commercial officer, Abubakar Yusuf, disclosed that so far, KEDCO has installed over 80,000 metres, promising that more will be installed for customers under the mass metering programme.
Also, he promised that its sales team would be a lot more responsive to customers’ complaints, just as he directed all staff, while servicing customers in their respective duty areas to always please put the customer first, above all other considerations about what service to provide them.
