The Chief Commercial Officer of the company, Abubakar Yusuf, made the appeal while addressing newsmen at the company’s headquarters in Kano on Wednesday.
He said KEDCO was aware of the inconveniences customers in the three states were facing as a result of a drop in electricity supply within some periods, especially during the current Ramadan fasting period.
He blamed the situation on the drop in power supply from the national grid, coupled with faulty transformers and vandalization of the company’s installations, among other challenges.
He said the development had compelled the company to embark on loadshedding in order to distribute electricity to its customers as fairly as possible.
The commercial officer also said that the company had embarked on certain measures to further ameliorate the situation, including repairing faulty transformers in order to boost power supply and distribution.
He said the company had already repaired a lot of transformers which were now “back into circuit” and improving power supply in Kano, Katsina and Jigawa States.
Yusuf also said that in the next three weeks they would repair at least forty transformers which would be fixed for improved electricity supply in the franchise areas.
The commercial officer, however, urged customers in the franchise states to be settling their electricity bills as and when due, to enable the company to continue to improve its services to them
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