A statement by the Head, Corporate Communications, EEDC, Emeka Ezeh, on Wednesday, said what the residents need to do to have their meters upgraded is to purchase tokens, which will come with the Key Change Tokens needed to upgrade their meters.
The EEDC distributes electricity to South-East residents in Anambra, Imo, Enugu, Abia and Ebonyi states.
Ezeh said, “It has been brought to the attention of Enugu Electricity Distribution Company PLC that some yet-to-be-identified individuals are going about extorting unsuspecting customers of their monies to have their meters upgraded.
“EEDC states that this is wrong, that it does not represent its position, and is totally unacceptable and further reiterates that the prepaid meter upgrade is free and at no cost to customers.
“Customers are urged to ignore any such proposal from anyone asking them to pay any amount for their meters to be upgraded. The company advises that such action should be reported to EEDC through its whistleblowing line.
“All the customer needs to do to have the meters upgraded is to purchase a token, which will come with the Key Change Tokens (KCTs) needed to upgrade the meters. These are three sets of 20-digit tokens which the customers are expected to punch into their meters.”
“He said the prepaid meter upgrade is compulsory for all customers using STS-compliant prepaid meters, and the meters are expected to have been upgraded by November 24, 2024.
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