The FAAN Managing Director, Mrs Olubunmi Kuku, made this known while speaking with journalists in her office, in Lagos on Saturday.
Kuku noted that she had gathered reports about the activities of the touts harassing and extorting unsuspecting passengers at airports.
She vowed to crack down on perpetrators of such illegal activities, emphasising her commitment to ensuring a seamless and pleasant experience for travellers
The FAAN boss further announced that the Director of Special Duties of the agency, Henry Agbebire, will head a committee that will lead the fight against the suspected criminals.
Kuku also promised to engage with all government agencies operating at the airports to ensure compliance with the anti-touting and anti-extortion measures.
She added that to ensure the zero-tolerance policy, magistrate courts would be established at international airports to expedite the legal process for prosecuting offenders.
“The task force has been mandated to enforce discipline among airport staff and maintain a culture of professionalism at all levels.
“In addition, dedicated phone lines and QR codes will be set up to provide passengers with a means of providing feedback on their airport experience.
“All airport personnel must prominently display their on-duty cards and name tags for easy identification and accountability.”
A week ago, ahead of the Eid-el-Kabir, FAAN, issued a warning against bribes and extortion at airports nationwide, assuring travelers of a smooth journey.
The Director of Public Affairs and Consumer Protection, Obiageli Orah, made this known in a statement last week Friday.
She assured Nigerians of seamless travel, stating that measures have been taken to upgrade security apparatus to ensure the safety of lives and property.
