In a statement shared alongside a video on X on Tuesday, NERC emphasised that consumers should not be coerced into purchasing transformers, cables, or poles, as this responsibility lies squarely with the distribution companies.
The statement reads, “Is your distribution company expecting you to buy transformers, cables, or poles? Don’t! It is the DisCo’s obligation, not yours!” NERC stated emphatically.
The regulatory body urged consumers to report any coercion or delays in providing necessary materials by the distribution companies.
The statement added, “Report any coercion to purchase, or delays in providing these materials to NERC for prompt action.”
NERC assured the public of prompt action upon receiving such complaints.
To facilitate this, NERC said it has established a dedicated email and phone number for reporting issues related to network investments.
“A dedicated email and phone number have been set up to address issues relating to investments in the network as follows: [email protected] 07074865354.”
All rights reserved. This material, and other digital content on this website, may not be reproduced, published, broadcast, rewritten or redistributed in whole or in part without prior express written permission from PUNCH.
Contact: [email protected]
