This development, announced via a statement made available to PUNCH Online on Tuesday, aims to enhance service delivery and address concerns over estimated billing.
Acting Managing Director of IBEDC, Francis Agoha, encouraged customers to register for meters through the official platform at msms.ibedc.com.
“This platform has been designed under the Meter Asset Provider (MAP) Scheme to ensure a seamless and secure metering experience for all our customers,” the statement said.
In light of recent reports of unauthorised individuals collecting cash for meters and services, the company has issued a strong warning against such practices.
Agoha said, “To safeguard your transactions, we recommend visiting our official website at msms.ibedc.com for meter registration and payments.”
The statement further noted that the company offers various secure payment options, including IBEDCpay, USSD, 24-hour Self-Service Kiosks, IRecharge, and Fets Wallet, to facilitate convenient customer transactions.
For customers who must make cash payments due to limited online access, Agoha stressed the importance of obtaining valid receipts.
“Ensure the receipt issued bears the customer copy to prevent any potential fraud,” he advised.
The Acting Managing Director further said, “We urge all customers to exercise caution and refrain from engaging with unauthorized agents claiming to represent IBEDC.”
Customers seeking further information or assistance are encouraged to contact IBEDC customer service at 07001239999 or visit www.ibedc.com.
