IBEDC, in a statement by its Managing Director and Chief Executive Officer, Kingsley Achife, emphasised the values of unity and goodwill during Christmas and called on its customers to join hands in fostering a secure and harmonious environment.
He said, “IBEDC reiterates its commitment to providing seamless service during the holiday season. The technical team will be on standby to address any electrical faults promptly. The company’s customer care line will remain active for quick responses to complaints and reports.
“In light of the festive celebrations, we appeal to customers not to assault IBEDC staff. Our commitment and hard work staff are essential for delivering quality service, and any grievances should be communicated through appropriate channels rather than resorting to violence.”
Achife highlighted that the festive seasons often see an increase in electrical hazards, and urged IBEDC customers to exercise caution and avoid unsafe practices such as unauthorised tampering with meters or attempting to bypass the electrical system.
“Christmas is a time for joy and reflection. Let us not compromise the safety of ourselves and others by engaging in activities that could lead to electrical hazards. I implore our esteemed customers to refrain from energy theft, as it not only endangers lives but also hampers our collective progress.” Achife added.
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