Access Bank Plc has dismissed as false a viral social media message claiming that the bank has been shut down, assuring customers, partners and stakeholders that it remains financially strong and fully operational.
In a statement issued by its management, the bank described the circulating message, which falsely impersonates Access Bank’s official communication channels, as misleading and intended to create unnecessary panic and disrupt business activities.
The bank reassured customers that all its services across subsidiaries are operating seamlessly, emphasizing its continued commitment to delivering quality banking services.
“We wish to reassure our customers, partners, stakeholders, and the public that Access Bank is safe, financially strong, and fully operational across all our subsidiaries. Our services continue to run seamlessly,” the statement read.
Access Bank further disclosed that it is working closely with relevant regulatory and law enforcement agencies to identify those responsible for creating and circulating the false information.
According to the bank, those found culpable will face appropriate legal action in line with the provisions of the law.
The bank also reminded the public that creating and spreading false information capable of causing public alarm, damaging reputations or undermining confidence in institutions is an offence under Section 24 of the Cybercrimes (Prohibition, Prevention, etc.) (Amendment) Act, 2024.
Access Bank urged members of the public to ignore the fake shutdown notice and refrain from sharing or forwarding unverified messages.
Instead, customers were advised to rely only on information published through the bank’s official and verified communication channels.
The bank thanked its customers, partners and stakeholders for their continued trust and confidence, reiterating its commitment to providing secure, reliable and uninterrupted banking services.
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